Title: Technical Lead / Software Engineer
Duration: Fulltime

Location: Whitehouse Station, NJ

Personal Risk Services IT group is looking for a highly motivated Sr. Software Engineer / Technical Lead possessing a strong background in Mainframe and Distributed Systems development to be a team lead for our Billing IT operations. The ideal candidate is a proven leader with broad technical expertise, strong organizational skills, and an ability to operate in a fast-paced dynamic environment. This lead position will play a key role in delivering highly available “always on” applications and high-quality products for our personal insurance business partners, internal users, and customers.

Key objectives for the position:
• Responsibilities include leading Billing IT operations for our business-critical Billing application
• Technical team lead for Software Engineers; Provides technical expertise, removes obstacles, and leads/facilitates the troubleshooting of problems
• Drives a culture that is highly responsive to issues related to problem/incident Management, release/deployment, operational readiness, and application monitoring
• Collaborates with Product Managers/Owners, Architects, Software Engineers and Quality Engineers to develop optimal solutions while ensuring quality goals are achieved
• Interfaces with multi-discipline stakeholders (internal and external; on and offshore) and enterprise wide centers of excellence
• Responsible for maintaining positive business relationships, influencing business partner requests/decisions, and managing expectations
• Ensures compliance with software development and quality engineering best practices, as well as, IT audit/compliance and IT security policies and standards
• Drives team workflow and provides guidance to team members; Facilitates team ceremonies such as stand ups, backlog refinement, sprint planning and team demos
• Creates and maintains KPI dashboards and advises leadership of status
• Analyzes production operations and initiates corrective actions to ensure operational stability
• Act as a situation leader during system outages